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Privacy Policy

Last updated: 01 January 2026

This Privacy Policy explains how QSB Consulting ("we", "our", "us") collects, uses, and protects your information when you communicate with us through our WhatsApp Messaging Application.

1. Information We Collect

Information you provide:

  • Phone number
  • Name and profile information available on WhatsApp
  • Messages, media, and files you send to us
  • Any information voluntarily shared during conversations

Automatically collected information:

  • Message timestamps
  • Delivery and read status
  • Interaction metadata related to WhatsApp Business services

2. How We Use Your Information

  • To respond to inquiries and provide customer support
  • To send transactional or service-related messages
  • To improve our products and communication quality
  • To comply with legal and regulatory obligations

We do not sell, rent, or trade your personal data.

3. WhatsApp & Meta Platform Usage

Our messaging services are provided using the WhatsApp Business Platform operated by Meta Platforms, Inc.

  • Your interactions are subject to WhatsApp’s Terms of Service and Privacy Policy
  • Messages may be processed by Meta in accordance with their policies
  • WhatsApp applies end-to-end encryption as per its standards

4. Data Sharing & Disclosure

We may share your information only in the following circumstances:

  • With trusted service providers under confidentiality obligations
  • When required by law or legal process
  • To protect our rights, users, or services

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request data deletion at any time.

6. Your Rights

  • Request access to your personal data
  • Request correction or deletion
  • Withdraw consent or opt out of WhatsApp messages

7. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

QSB Consulting
Email: qaidjoharbarbhaya@gmail.com
Website: https://qsbconsulting.in